Privacy Policy - BC Surplus

Protecting your privacy is important to BC SURPLUS and its CONSIGNORS.


This Policy explains how BC SURPLUS collects, uses, and discloses the personal information you may provide while using BC SURPLUS's Web site (the "Web Site") and in its Electronic Publications, Newsletter, e-mails and announcements ("Electronic Communications").


If you do not abide by terms and condition of the auction site, SECTION 12 may apply.

  1. If you do not agree with this Policy, you may not use the Web Site.

  2. Any personal information you provide to us through the Web Site will be treated with care, and subject to this Policy and will not be used or disclosed in ways to which you have not consented.

  3. By using the Web Site, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy.

  4. Information Automatically Collected – Non Identifiable Information

    1. Like many other Web sites, the Web Site may automatically collect certain non-identifiable information regarding Web Site users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web site from which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read, images viewed, and the materials you post to or download from the Web Site and others not specifically mentioned.

    2. This non-identifiable information is used for Web Site and System Administration purposes and to also try to improve the Web Site. Your non-identifiable information may be disclosed to others and permanently archived for future use.

    3. Cookies - The Web Site may use "cookies", a technology that installs information on a Web Site user's computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site.

  5. Personal Information You Specifically Provide to the Web Site – Your Personal Information

    1. During your use of the Web Site, you may be asked to voluntarily provide certain personal information (for example; your name, email address, postal address, telephone number, credit card information, etc) for purposes such as facilitating future communications with you, online or telephone payments, or for applying for access to certain special features/areas of the Web Site.

    2. Emails from BC SURPLUS - If you provide your email address, BC SURPLUS and its CONSIGNORS may send to you, from time to time, email containing information about BC SURPLUS, its web site and affiliated web sites and/or other matters it believes might interest you. At any time you may ask BC SURPLUS to stop sending you email and other information by using the contact information provided on BC SURPLUS.COM. Emails from our Web Site are only attained by voluntary submission and as such, you agree to not hold BC SURPLUS and its CONSIGNORS liable for any damages caused when reading or receiving emails.

    3. Tracking Information - BC SURPLUS may use non-personal information to create aggregate tracking information reports regarding Web Site user demographics and Web Site traffic patterns. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. At its discretion, BC SURPLUS also may link tracking information with Web site users' personal information. Once such a link is made, all of the linked information shall be treated as personal information and will be used and disclosed only in accordance with this Policy, and in accordance with the law.

    4. Disclosure of Your Personal Information - BC SURPLUS and its CONSIGNORS may disclose your personal information to a government institution or regulatory authority that has asserted its lawful authority to obtain the information or where BC SURPLUS has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to protect BC SURPLUS's rights and property. If BC SURPLUS is involved in a merger or other type of business reorganization, BC SURPLUS may disclose your personal information to the resulting organization.

    5. Unlawful Activity – The user shall be liable for all costs associated with any unlawful activity and the user shall also be liable for all costs associated with tracking, locating, sorting, and investigating that activity within the data collected by BC SURPLUS and its CONSIGNORS.

    6. Storing and Securing Your Information - BC SURPLUS and its CONSIGNORS may store and process your personal information on its web server and also at their various offices in Canada. To help protect the confidentiality of your personal information, BC SURPLUS and its CONSIGNORS try to employ security safeguards appropriate to the sensitivity of the information. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be eliminated and BC SURPLUS and its CONSIGNORS cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Policy.

    7. BC SURPLUS, its OWNERS and its CONSIGNORS cannot be held liable for any damages or costs associated with users’ personal information that was attained during unlawful activities on its web site or affiliated web sites. If a user wishes to dispute this liability within a court of law in Canada, then the user shall be REQUIRED to post a financial bond suitable to cover all the legal and associated costs arising from the dispute prior to the proceedings being heard within the law courts in Canada. This bond shall be used to pay the legal expenses of the court challenge for the Web Site, its OWNERS and its CONSIGNORS.

    8. Accessing Your Personal Information - You may request access to your personal information and information about BC SURPLUS’s collection, use and disclosure of that information by contacting BC SURPLUS by using the contact information provided on the web siteThis email address is being protected from spambots. You need JavaScript enabled to view it. . BC SURPLUS has an employee assigned as a Privacy Officer who is responsible for the protection of personal information and compliance with privacy-related legislation based on laws where its head office is located. Your enquiry will be forwarded to the appropriate Privacy Officer once it has been received. Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help BC SURPLUS maintain the accuracy of your information by notifying BC SURPLUS of any changes to your personal information.

    9. Withdrawal of Consent - In some jurisdictions, you may withdraw your consent to the use and intention of personal information about you. To do this, please contact our Privacy Officers as noted above. Additionally, we routinely provide "opt out" or "unsubscribe" instructions on our Electronic Communications to provide for removal of your name from future transmissions.

  6. Other Matters: Other Web sites - The Web Site may contain links to other Web sites or Internet resources. When you click on one of those links you may be contacting another Web site or Internet resource that may collect information about you voluntarily or through cookies or other technologies. BC SURPLUS and its CONSIGNORS claim to have any responsibility or liability for, or control over those other Web sites or Internet resources or their collection, use and disclosure of your personal information.

  7. Web Site Use Agreement - This Web Site Use and Privacy Agreement governing your use of the Web Site contains important provisions disclaiming and excluding the liability of BC SURPLUS and others regarding your use of the Web Site and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the Web Site. Each of those provisions also applies to any disputes that may arise in relation to this Policy and the collection, use and disclosure of your personal information, and are of the same force and effect as if they had been reproduced directly in this Policy.

    1. Only the laws of British Columbia, Canada shall apply. All related court actions must be filed within the jurisdiction of British Columbia, Canada.

    2. BC SURPLUS, its OWNERS and its CONSIGNORS and any of its SUPPLIERS shall not be held liable for any costs associated with filing court actions, legal fees, travel, or any other associated cost or expense.

    3. The maximum claim amount for any action shall only be the amount paid to BC SURPLUS, its CONSIGNORS or its SUPPLIERS when the item(s) was originally purchased.

  8. Former Users - If you stop using the Web Site or your permission to use the Web Site is terminated by BC SURPLUS , BC SURPLUS may continue to use and disclose your personal information in accordance with this Policy as amended from time to time, and subject to compliance with the laws in the jurisdiction indicated.

  9. Privacy and Usage Policy Changes - This Policy may be changed by BC SURPLUS from time to time at BC SURPLUS's sole discretion and without any prior notice or liability to you or any other person. The collection, use and disclosure of your personal information by BC SURPLUS and its CONSIGNORS will be governed by the version of this Policy in effect at that time. New versions of this Policy will be posted here. Your continued use of the Web Site and receipt or request of any Electronic Communication subsequent to any changes to this Policy will signify that you consent to the collection, use and disclosure of your personal information in accordance with the changed Policy. Accordingly, when you use the Web Site or receive or request any Electronic Communication, you should check the date of this Policy and review any changes since the last version. You should also bookmark this page and periodically review this Policy to ensure that you are familiar with the most current version.

  10. Electronic Communications - Electronic Communications are not to be construed as legal advice. Delivering of the same will not initiate, instigate or begin any relationship between BC SURPLUS and its CONSIGNORS and the recipient as Solicitor and Client. Electronic Communications are meant to provide access to information and knowledge of interest generally, and not with respect to your particular facts or circumstances. If an Electronic Communication raises any point of interest, please feel free to contact one of our professionals to arrange for a consultation.

  11. Your Comments - If you have any comments or questions about this Policy or your personal information, please contact BC SURPLUS by using the contact information provided on the Web Site.

  12. NOTE to ALL USERS about their Personal & Private InformationThe web site operator, owner and consignors reserve the right to share a users personal and private information should that user NOT abide by the terms and conditions of sale. This information may be shared either privately or publically; through social media, with other auction companies and online auction sites or credit reporting agencies. The decision to share a user's personal AND private information shall be at the sole discretion of the website, its' owners or consignors and the user shall be provided written notice at least 24 (twenty four) hours in advance in order to allow the user to rectify and correct the situation with their user account - allowing them to abide by the terms and conditions as outlined above.